ACTA-PANNELL is Fully Licensed and Insured Private Investigation Agency License #C-1633

All of our agents are fingerprinted and registered with the Texas Department of Safety Private Security Bureau


There are many scenarios and reasons where a client is covered for property loss of numerous kinds, but in most cases doesn't realize it. At ACTA, it's our job to educate not only the client but also the insurance company when it comes to the "non-obvious" damage sustained in the home or business.


U.S. refiners and petrochemical manufacturers maintain close partnerships with government agencies including the Department of Homeland Security and the U.S. Coast Guard to keep our facilities and surrounding areas secure. We provide security vulnerability assessments to keep critical infrastructure safe, including the Chemical Facility Anti-Terrorism Standards (CFATS), the Marine Transportation Security Act (MTSA), and the Transportation Worker Identification Credential (TWIC).


ACTA licensed Public Adjusters Investigators specialize in exposing the damages that get overlooked by insurance adjusters, contractors, and mitigation companies while interpreting ambiguous insurance policies, helping you get the money you deserve. 


When a residential, commercial, or vehicle fire takes place, it’s important for all parties involved to determine the cause by conducting a thorough electrical fire investigation.  As soon as arson is eliminated as a possibility, the question turns to whether it originated with a mechanical or electrical failure.  Finding out the fire’s origin and cause is vital to all interested parties.



Services provided:

  • Physical Security
  • Security Policy Implementation
  • Information Technology Security 
  • Information Security Protection
  • First Responders 
  • Critical Infrastructure Security
  • Collaborating to Manage Risk
  • Domestic Security
  • Chemical Facility Anti-Terrorism
  • Procedures for Handling Critical Infrastructure Security
  • MTSA 
  • ISPS
  • Fire and Explosion Investigation Services
Legal Processing

Full service legal process since 1985. With the capability of meeting all of your legal process needs. Routine Service within the Houston metropolitan area, Routine service outside the Houston metropolitan area, Subpoena prepare and serve, & Locate defendant/witness. You can find our rates in the Rates Page on our site.

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We specialize in pre-trial investigation and case preparation for insurance companies, corporations, attorneys, and individuals. Investigations are handled expertly anywhere in the world. Our services range from Criminal Investigations and Defense, Personal Injury Documentation (statements, photographs, diagrams, videotape), Environmental Law, Patent and Trademark Infringement, Entertainment and Record Industry Matters, Matrimonial and Child Custody, as well as, other types of legal investigation. We can come to your assistance in last minute emergencies, travel worldwide on short notice, and provide you with a comprehensive report, outlining our findings, complete with all documents, photographs and other evidence. As always, results are what counts, not merely efforts, and we obtain results ... fast.

Undercover Investigations

Extensive information can be obtained on a long-term basis through the confidential placement of undercover operatives (working as regular employees) in your warehouse, store, or office. Our undercover program is tailored to our client's specific needs. Daily verbal and weekly written reports are compiled on subjects such as theft, morale problems, mismanagement, and drug abuse.

ACTA-PANNELL is Fully Licensed and Insured Private Investigation Agency License #C-1633 All of our agents are fingerprinted and registered with the Texas Department of Safety Private Security Bureau.

Financial / Asset Investigation

Disclaimer ACTA-PANNELL and vendors utilized by ACTA-PANNELL in preparing reports and other materials in any, and all investigations , maintain its full compliance with the FCRA, GLB, HIPPA and the DPPA.

We have developed a high level of resources and information as well as many financial data bases that allow us to accurately and quickly locate assets for judgement cases, marital awards, and corporate "white collar" criminal cases. Our investigators can locate virtually anyone, anywhere, for service of process, witness statements, and interviews. Our success rate for locating individuals is over eighty-five percent ... which is the best in the industry. Whether you are attempting to satisfy an unpaid judgement, looking to increase or decrease alimony payments based on differential circumstances, or checking backgrounds of individuals or corporations for a merger, acquisition, or other reason, we can provide you with answers to the questions.

Detector Dog Service

ACTA-PANNELL provides detector dog services for private residences, businesses, and the oil & gas industry.

Call for details on pricing.

Background Investigations

The types of background investigations listed above are routine in scope. Considerably more involved and detailed background information can be developed depending on your individual requirements.

  • Verification of Employment
  • Verification of Education
  • Judgement Search
  • Driver's License Records
  • References/Interviews
  • Criminal Convictions
  • Financial Profile
  • Investigation/Verification of Assets
  • Civil Suits
Photography and Videotaping

We offer a full range of video and photographic services. Telephoto close-up photography, as well as other special needs, are expertly handled. Our agency offers a full compliment of videotaping services for surveillance, personal injury cases, security and loss prevention, depositions, wills, and "Day In The Life" presentations. Monitoring and viewing equipment can be set up for office or courtroom presentations.

Undercover Surveillance

We have the flexibility and resources to provide our clients with the services of a sole operative or those of a complete surveillance team. Surveillance often times is the most revealing method of determining the truth in any given situation.

For example, many long-term disability and compensation cases carry a tremendous amount of exposure. Surveillance of a claimant can save considerable sums of money by terminating undeserved benefits.

Corporate Intelligence

The competitive nature of business, as well as the constant change in the economy, has created a vital need for investigative assistance for businesses of all sizes. Our corporate investigations cover the areas of industrial espionage, theft, mismanagement, and patent/trademark infringement. ACTA-PANNELL provide the following services to cut losses and to restore profitability to your company.

  • Undercover operatives
  • Employee interviews/interrogations
  • Pre-employment background checks
  • Security consulting
  • Site investigations
  • Asset investigations for mergers and acquisitions
  • Theft deterrence
  • Executive protection
  • Executive protection and emergency preparedness
  • Electronic Vehicle Tracking
Counter Surveillance / Debugging

Our technicians utilize state of the art electronic detection equipment for countermeasure sweeps to identify unauthorized listening and eavesdropping over telephone lines and video cameras, in offices, homes or vehicles. A thorough physical search is combined with technical electronic sweeps.

Equipment such as spectrum analyzers, non-linear junction detectors, time domain reflectometers and radio frequency locators are deployed to assure your privacy. To locate wiretaps, all phone instuments and lines are checked to detect rewiring and tampering. Tests include triple-tone generator, on and off hook analysis, which identifies the location of the tap.

Divorce / Child Custody

We can help you find and document the facts that can protect your children and financial interests. Peace of mind sometimes means everything.

ACTA-PANNELL is Fully Licensed and Insured Private Investigation Agency License #C-1633 All of our agents are fingerprinted and registered with the Texas Department of Safety Private Security Bureau

Insurance Investigations

Through highly technical photographic and videotaped surveillances, unmarked surveillance vehicles, utilizing state-of-the-art equipment and experienced skilled investigators, we will obtain the necessary proof of an exaggerated or fraudulent claim.

A fully detailed report outlining our visual observations is provided. Our monitoring equipment is available in our offices for your review of any video film footage obtained. Copies can be made available for your use. We preserve the original video at out facility for future use in court or duplication.

Electronic Vehicle Tracking

This agency's data communication services enable us to locate vehicles from a computer workstation. The system can monitor vehicle locations on detailed maps on a computer screen twenty-four hours a day.

In addition, this agency can print out a history log of all known locations of a vehicle over a given period. This technology is often utilized in cases involving surveillance.


Founded in 1969, ACTA-PANNELL was one of the first detective agencies to become licensed in the state of Texas. Over the past 40+ years, ACTA-PANNELL has proven viable and reputable in its practices. We are Fully Licensed and Insured Private Investigation Agency License #C-1633 All of our agents are registered with the Texas Department of Safety Private Security Bureau.

Contact Information

101 Southwestern Blvd Suite 216, Sugar Land, TX 77478
(713) 680-8585